How Voice AI For Restaurants Technology Generated $14,110 in Reservations for a High-End Italian Restaurant in 30 Days

Discover How Voice AI Restaurant Technology Can Transform Your Restaurant Experience

As an upscale Italian restaurant in downtown Toronto, Trattoria Amano hosts frequent group celebrations and private events across several private and semi-private spaces (e.g., Chef’s Table, Brigida Room, Costanza Room, Sofia Room, Amano Notte). Demand was strong, but during peaks the team struggled to keep up with phones and follow-ups—especially for larger parties and private dining requests—so high-value bookings could lag or slip. 

The solution: Tablevoice at the host stand

Amano Trattoria turned on Tablevoice to ensure every call and group inquiry is captured and routed—without pulling staff off the floor.

• 24/7 reservations: Always available to take bookings and secure high-intent demand.
• One shared inbox: Voice and messages (SMS) logged in one place for the whole team.
• On-brand replies: Staff respond from the iPad in the restaurant’s tone of voice.
• Clear ownership: See who’s handling each thread; managers can reassign as needed.
• Large-party routing: Private dining and catering inquiries are triaged to the right teammate fast.
• Full audit trail: Conversation history and outcomes are time-stamped and searchable. 

What changed

• More captured demand: Fewer missed calls → more tables held (including after hours).
• Faster group bookings: Private-dining requests reach the right person immediately, accelerating back-and-forth and locking in dates sooner.
• Happier teams: Hosts stay focused on guests in the room; no more juggling phones.
• Manager visibility: Volume, response speed, and outcomes are easy to review and coach. 

The impact in 30 days

• $14,110 in reservations booked through Tablevoice
• 130 guest calls handled that might otherwise have been missed
• 32 reservations completed for 151 diners (≈ 4.7 guests per reservation)

These results helped Amano convert more high-value private-event and large-party interest into seated guests—without adding headcount or disrupting service. 

Thinking about a similar result?

Let’s see what Tablevoice could do for your restaurant. Book a quick demo and we’ll share examples, expected impact, and an easy pilot plan.