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8 in 10 Restaurant Leaders Plan to Boost AI Spending Next Year – What Does That Mean for You?
According to Deloitte’s How AI Is Revolutionizing Restaurants (State of AI in Restaurants Survey, Q4 2024), a whopping 82% of restaurant executives expect to increase their investment in AI technologies in the next fiscal year
Posted on 17 août 2025
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8 in 10 Restaurant Leaders Plan to Boost AI Spending Next Year – What Does That Mean for You?
According to Deloitte’s How AI Is Revolutionizing Restaurants (State of AI in Restaurants Survey, Q4 2024), a whopping 82% of restaurant executives expect to increase their investment in AI technologies in the next fiscal year
Why those numbers matter
Investing in AI is no longer a trend—it’s quickly becoming table stakes. Restaurants are doubling down on AI because it delivers tangible results:
Enhanced guest experiences (60%), smoother operations (36%), and better loyalty programs (31%) are the most-cited expected benefits.
A significant wave of early adopters are already seeing results—both brands and operators report major impacts from AI in everyday areas like customer experience and inventory management.
The three waves of AI adoption
Deloitte maps out how AI is being embraced in stages:
Wave 1: Core Operations
63% use AI daily for customer experience enhancements; 55% for inventory management.Wave 2: Loyalty & Workforce
Around 70% are either using AI or piloting it for loyalty programs and employee experience enhancements.Wave 3: Food Prep & Innovation
Current usage is under 50%, but many restaurants are planning or testing AI for supercharging food preparation and menu innovation.
Challenges on the path to AI success
High interest doesn’t always mean high readiness. Deloitte pinpoints three major barriers:
Identifying the most impactful use cases (48%)
Managing associated risks (48%)
Talent and technical skills gaps (45%)
Less than half of respondents feel they’re fully prepared in areas like technology infrastructure (39%), operations readiness (34%), and talent readiness (27%).
Your move: Let Tablevoice turn inbound calls into revenue
With the restaurant world accelerating into AI, standing still is not an option. Tablevoice offers a smart, on-brand AI-powered host that:
Answers every call—no more lost revenue.
Bookings, FAQs, menu queries—handled instantly and professionally.
Frees your team to deliver real hospitality, while we capture revenue 24/7.
Bottom line
Deloitte’s research sends a clear message: AI is where growth is headed.
82% of restaurant executives plan to increase AI spend in the next fiscal year—and they’re banking on it to enhance guest experience, smooth operations, and drive loyalty.
So… how will your restaurant ensure it doesn’t get left behind?
Ready to turn AI into your next revenue engine? Discover how Tablevoice can help →
