Go Back

Unreasonable Hospitality, Realized Through Technology: How Tablevoice Helps Restaurants Deliver Magic, One Call at a Time

At Tablevoice, we believe hospitality is more than a service—it's a feeling. It’s the warmth of being remembered, the ease of a seamless interaction, the comfort of knowing someone’s got you. That’s why Unreasonable Hospitality by Will Guidara hits so close to home.

·

Posted on 24 juill. 2025

·

At Tablevoice, we believe hospitality is more than a service—it's a feeling. It’s the warmth of being remembered, the ease of a seamless interaction, the comfort of knowing someone’s got you. That’s why Unreasonable Hospitality by Will Guidara hits so close to home.

Guidara’s book isn’t just a memoir of a Michelin-starred career—it’s a manifesto. His core idea? Hospitality isn’t reserved for fine dining. It’s a radical act that, when done right, can transform any business. In his words: “It’s not about the food. It’s not about the service. It’s about how you make people feel.”

But here’s the challenge: delivering that kind of emotionally resonant hospitality in a busy, short-staffed, margin-tight restaurant environment is harder than ever.

That’s where Tablevoice comes in.

The Heart of Hospitality, at the Front Line

Every phone call to your restaurant is a guest walking through the door—before they ever set foot inside. A missed call? That’s a missed opportunity for hospitality.

Tablevoice is your AI-powered host that never misses a call, never forgets a reservation, and never fumbles a dietary request. It answers every call and text like a real human, in the language of your guest’s choice, 24/7. But more importantly, it does so in a tone and style that reflects your brand’s personality—because hospitality isn’t just functional, it’s emotional.

Scalable Hospitality, Without Compromise

In Unreasonable Hospitality, Guidara shows us that going above and beyond doesn’t mean adding complexity. It means choosing to care more, every single time. Tablevoice is built on the same philosophy: care at scale.

With our smart dashboard, restaurant managers regain control over every interaction. You can see what the AI handled, where human follow-up is needed, and jump in—whether it’s to text back a regular or personally handle a special request. It’s the difference between automation for efficiency, and automation in service of connection.

Tech That Enables, Not Replaces

Some worry that tech depersonalizes hospitality. We think the opposite.

Tablevoice doesn’t replace human connection—it clears the path for more of it. By taking care of repetitive, time-sensitive tasks, your team is free to focus on in-person magic: welcoming guests at the door, plating with precision, and building the kind of moments that Will Guidara celebrates.

It’s not just a tool—it’s your teammate. And it’s built for the pace, pressure, and purpose of the restaurant industry.

Hospitality Isn’t Dead. It’s Evolving.

If Unreasonable Hospitality calls on restaurants to care more, Tablevoice is here to help them do it—even with fewer hands and tighter margins.

In a world of missed calls, overworked hosts, and impersonal third-party services, we believe restaurants can still surprise, delight, and make every guest feel seen. And it starts with answering the phone like you really mean it.

Let’s bring unreasonable hospitality to every restaurant. One voice at a time.

More posts you may like

Turn missed calls into bookings

With Tablevoice, every customer gets the attention they deserve—the moment they call

Tablevoice

We give control back to restaurateurs by putting a brand-trained AI restaurant host on the front line—answering every call and text, driving bookings, and freeing your team to do what they do best: serve guests in person.

© 2025 Tablevoice, Inc. All rights reserved.