Purpose-built for hospitality.
Trusted by leading restaurants, including:
Why Tablevoice is different
Stop settling for reservation bots. Tablevoice speaks the way guests do, and turns your phone into revenue.
Not just a reservation bot
Most tools stop at 'table for 4 at 7.' Tablevoice handles the real reasons guests call—menu questions, policies, special requests—and still books reservations in real time.
Restaurants shouldn't have to choose between automation and hospitality
Other AI products force an all-or-nothing choice: always-on AI or none at all. With Tablevoice, you decide—answer every call, or only step in for missed calls, after a few rings, during the rush, or after hours.
The most customizable AI host on the market
Tablevoice is built to adapt to your exact way of operating—your rules, your priorities, your wording, and your workflows—so it behaves like your best team member, not a generic one-size-fits-all bot.
Human-sounding, human-friendly conversations
Guests can speak naturally instead of fighting a rigid script. Tablevoice understands real-life requests like accessibility needs, special seating, dietary concerns, and multi-part questions—without making callers repeat themselves.
We capture the big-money requests other tools can't handle
Private rooms, large groups, buyouts, and catering often end up as sticky notes and missed follow-ups. Tablevoice captures the details right away and keeps them organized, so you respond faster and convert more inquiries into bookings.
Faster follow-ups that actually convert
When a conversation is better handled by messaging, Tablevoice can shift it to text. Your team replies faster, closes the loop sooner, and avoids slow email back-and-forth.
White-glove onboarding (we do the setup for you)
No endless forms to fill out—we set up your info, menus, policies, call rules, and reservation integrations, then test it with you so you can go live fast.
Enterprise-grade at restaurant speed
Tablevoice is built to handle peak volume with low-latency voice, strong security, and infrastructure you can trust.
Fast, natural conversations
Low latency keeps the voice experience smooth and human, even when the kitchen and host stand are slammed.
Scales instantly at peak hours
Whether it's 10 calls or 1,000 at once, Tablevoice keeps picking up—no busy signals, no 'call back later.'
Security and compliance by design
SOC 2-aligned controls, third-party audits, and payment-safe handling (we don't collect or store guest card data).
Built by people who've scaled it before
Our team has shipped secure systems and scaled phone platforms to millions of users.
World-class foundations
Powered by Twilio, Microsoft Azure, OpenAI, and ElevenLabs, so you get reliability that's proven at massive scale.
Our Leadership Team
Marc Gendron
Co-Founder & CEO
Marc has spent more than two decades building high-stakes software platforms and leading engineering teams. He's scaled products used by thousands of organizations and supported millions of conversations, including large-scale telephony systems. At Tablevoice, he's responsible for making sure the technology is rock-solid, reliable on a Friday night, and always moving in step with what restaurants actually need.
Pascal Dessureault
Co-Founder & COO
Pascal is a former senior executive in financial services, where he led communications, marketing, and public affairs teams at national scale. He's spent his career obsessing over customer experience, brand trust, and how to make complex operations feel simple from the outside. At Tablevoice, he focuses on operations, customer success, and making sure our product reflects the realities of front-of-house life.
Gosia Radaczynska
Customer Success
Gosia has spent her career running customer success and implementation teams for complex software in high-stakes environments. She's led large client success organizations and helped multiple companies go from early growth to scale. At Tablevoice, she makes sure every restaurant—from first onboarding to multi-location rollout—feels supported, heard, and set up to win.
Yannick Bigourdan
Advisor
Yannick is a serial restaurant entrepreneur and owner of some of Toronto's best-known dining rooms, including Lucie, The Carbon Bar, Amano Trattoria, and more. He brings years of real-world hospitality experience, thousands of services, and a deep understanding of what keeps independent restaurants thriving. Yannick keeps us honest: if it wouldn't fly in his dining rooms, it doesn't ship.
Jeff Kroll
Advisor
Jeff spent over 40 years at McDonald's, rising from crew member to the C-suite, where he helped launch major growth engines like McCafé and McDonald's Canada's delivery business from scratch. He's run multi-billion-dollar operations, overseeing supply chain and strategic partnerships with companies like Walmart, Cargill, and Uber, and currently serves on the board of Restaurants Canada. At Tablevoice, Jeff helps us think like the largest restaurant systems in the world while staying laser-focused on what works for operators on the ground.
Chelsea MacDonald
Growth & Operations
Chelsea brings more than 15 years of leadership experience across fast-growing tech companies, including time on the leadership teams of multiple unicorns. She's led operations, people, and customer success at scale, with a particular focus on AI-driven products. She helps us grow responsibly, build a resilient team, and keep hospitality at the center of our decision-making, even as we move fast.
Alex Kenjeev
Advisor
Alex is an entrepreneur, investor, and long-time advisor to high-growth companies. He's founded and led businesses, run a venture firm, and supported dozens of founders through scaling and financing. At Tablevoice, he helps us think long-term—about capital, partnerships, and how to build a company that serves restaurants for years, not quarters.
Matthew Bennett
Legal & Corporate
Matthew is a corporate lawyer focused on emerging technology and high-growth companies. He's guided founders through financings, acquisitions, and complex deals. He works with us to make sure Tablevoice is built on a sound legal and governance foundation, so we can focus on what matters: delivering value to restaurants.
CASE STUDIES
Restaurants across North America trust Tablevoice
Notte Ristorante & Bar
"Tablevoice has been a game changer for us. It handles calls during closed hours and peak times, so we don’t miss high-intent guests or opportunities."
The Carbon Bar
"In one month alone Tablevoice helped us capture more than $25,000 in reservations. It’s helping our team spend more time tending to guests."
George’s on Harbour
"As hospitality operators, we don't get the luxury of missed calls, misheard voicemails, or phones ringing off the hook during peak service. Tablevoice has been a complete game-changer for us at George's on Harbour, and we are now implementing it into our West Coast Catering and grab-and-go operations for the same reason: it simply works."
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Offices
2014-450 Front St W
Toronto, Ontario M5V 0V7
1500-850 2 St SW
Calgary, Alberta T2P 0R8
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