Reservations & Experiences
Book the evening they had in mind.
Check availability, book a table or change a reservation while the guest is on the phone. Help them choose a tasting menu or prepaid Experience, and add special requests to OpenTable.
Tablevoice for restaurant groups
Exceptional venues.
A welcome to match.
An AI Host that sounds like each venue and thinks beyond it. Welcome the regulars. Find the right table across your group. Get the big inquiries into the right hands.
The people who know service
“On busy nights, the phones used to be the first thing to fall behind — now they never do.”
Brendan Piunno
Co-Owner, Piano Piano
1,887reservations made
March–May 2026
March–May 2026
In good company
Features for the whole guest journey
More ways to say
“We can help with that.”
A table booked. A regular recognized. A private dinner worth following up. Your AI Host takes care of the details that make a good welcome.
Two-way texting
Keep the conversation going by text.
Send and receive guest messages in your Team Inbox. Guests can reply to your team without starting over on another call.
Private dining & events
Give the big inquiries a head start.
Ask about the occasion, date, party size and budget. Send your events team a clear brief in TripleSeat or their usual tool, ready to follow up.
Guest recognition & VIP handling
Make the welcome feel familiar.
Welcome returning callers and give VIPs the attention they expect. When a call needs a person, introduce the guest to your team with the details already shared.
Always learning
The menu changes. The answer keeps up.
Learning keeps your AI Host up to date with your website, OpenTable, Google Maps and Toast menu. New dishes, changed hours, the same informed welcome.
Voice, accents & languages
Every concept has its own voice.
Choose a voice and accent for each venue. Get the names and pronunciations right. Welcome guests in English, Québécois French, Spanish and more than 20 other languages.
Cross-selling across your group
Fully booked?
Keep the guest.
Your AI Host gives guests a reason to choose a sister venue, then books the table on the same call. You choose which venues to recommend.
At the first venue
That time is fully booked.
AI Host
“Unfortunately, six thirty PM tomorrow isn’t available. The closest here at Rosalie’s on Oak is four PM or eight PM.”No availability at 6:30 PM
A reason to say yes
Same time. Same menu.
AI Host
“But I can get you six thirty PM at our sister restaurant, Rosalie’s on Elm, our vibrant sister location… right next to the Grand Theatre and featuring the same menu. Should I book Rosalie’s on Elm, or would one of those times here at Rosalie’s on Oak work?”
Guest
“Mm, Rosalie’s on Elm. Book it.”
One team. Every venue.
Keep the conversation moving.
Across your group.
Bring calls, texts and follow-ups from every venue into one Team Inbox. Your team can pick up where the AI Host left off, with the guest’s details already there.
Explore Tablevoice for call centers- Give each inquiry an owner.
- Assign event requests to the people who handle them across your group, with notes for the next step.
- See what needs your attention.
- View complaints across all your venues together, so your operations team can spot issues and follow up.
- Build around your way of working.
- We tailor workflows to your group: who gets each request, when a manager steps in and how the team follows through.
Follow up from the web, iPhone or iPad, with AI-drafted replies ready to review. Email, SMS and Slack notifications keep your team in the loop.
Connected to your operation
The call ends.
The details carry through.
Bookings, guest requests and event inquiries go straight to the tools your team already uses.
Your reservation books
OpenTable
Resy
SevenRooms
ToastMake, change and cancel reservations right in your book. Keep the guest’s special requests with their OpenTable booking.
Your web site
OpenTable
Google MapsToastYour AI Host learns from your website and venue profiles, and keeps up with menu changes in Toast. Less information for your team to update by hand.
Your events pipeline
TripleSeat
GoHighLevelSend private dining and event inquiries straight to the tool your events team uses, with the guest details they need to follow up.
Your team’s next step
SlackSMSEmailKeep guest conversations in the Team Inbox, with SMS, email and Slack notifications. Reply from the web, iPhone or iPad.
Different tools at different venues? We’ll work through the details with you and take care of the connections.
The whole group, in view
Every venue.
One clear view.
View 1 of 4: Across your venues
Know where your attention matters.
Compare calls, bookings and event inquiries across your venues. See which teams pick up transfers and how quickly guest requests get resolved.
Swipe to see every column.
Built around your operation
Your group.
Your way.
Your voices, your house rules, your way of working. We build around what makes your group yours.
Your voice and standards.
Your tone. Your pronunciations. Your way of welcoming a regular. We help each AI Host sound like it belongs at that venue.
Your way of working.
Your team can answer first, or leave the phone to your AI Host. You decide who gets a transfer, where to send an event inquiry and which sister venues to suggest.
Your tools.
Keep the booking and events tools you already use. Update your AI Host or reply to guests from Claude or ChatGPT, too. Our engineers can build the connections your group needs.
Your security requirements.
Choose what each team member can see and change. Add extra sign-in protection or let your team use their company login.
Your view across venues.
See your venues together: who’s calling, what they need and which conversations need a follow-up. Compare results across your group in one dashboard.
Your rollout and support.
One venue first or several together. We set up your AI Hosts, train your team and stay close after launch, with a dedicated person who knows your group.
How it compares
Compare what
happens next.
The same guest request. A different amount of work left for your team.
| The guest’s request | Voicemail | With Tablevoice |
|---|---|---|
| “Can we move our reservation?” | Your team listens to the message and calls back. The guest may book elsewhere while they wait. | Check availability and confirm the new time instantly. The guest stays booked with you, without waiting for a callback. |
| “You’re full. Is there somewhere else?” | The guest leaves a message and waits to hear about another option. | Offer an available table at a sister venue and book it on the same call. |
| “We’re planning a dinner for 25.” | Your events team calls back to ask about the occasion and gather the details. | Capture the date, party size, occasion and budget, then create the inquiry in TripleSeat—ready for your events team. |
| “Tell me about the tasting menu.” | The guest waits for a callback before deciding what to book. | Turn a menu question into a booking. Explain the tasting menu, answer the guest’s questions and book their OpenTable Experience on the same call. |
We take care of the setup
Know what to expect
from day one.
A typical first month, with the pace agreed together.
Week 1
Discovery
We gather your menus, hours and house rules, and find out which calls your team wants help with.
Weeks 2–3
Setup & pilot
We tune the voice, connect your phone and booking tools, train your team and launch the first venue with you.
Week 4
Review & refine
We review real calls and bookings with you, fine-tune the answers and agree on the next venues to bring in.
As you grow
Group rollout
When you’re ready, we handle the next setup—keeping your group’s standards and each venue’s personality.
Enterprise-grade
Enterprise-grade, at restaurant speed.
Built to handle peak volume with low-latency voice, strong security, and infrastructure you can trust at 8 p.m. on the busiest Saturday of the year.
Fast, natural conversations
Low latency keeps the voice smooth and human, even when the kitchen and host stand are slammed.
Scales instantly at peak
Ten calls or a thousand at once, Tablevoice keeps picking up, no busy signals, no “call back later.”
Security & compliance by design
SOC 2 certified, third-party audited, and payment-safe by design. We never collect or store guest card data.
Built by people who’ve scaled it
Our team has shipped secure systems and scaled phone platforms to millions of users.
World-class foundations
Reliability proven at massive scale, so your phone is answered every single time.
Questions, answered.
Can every venue have its own personality?
Yes. Each venue gets its own voice, pronunciation and house rules. Keep the standards your group shares and the details that make each welcome different.
Can we keep our central reservations team?
Yes. Your AI Host can answer when the team is busy, after hours or whenever you choose. You decide which calls should go straight to a person. We set it up and test it with you.
How does cross-selling between venues work?
When a venue is full, your AI Host can check a sister venue and book an available table on the same call. You choose which venues to recommend and when.
What happens to private dining and event inquiries?
Your AI Host asks about the occasion, date, party size and budget, then sends the details to your events team in TripleSeat or the tool they already use. Your team follows up to confirm the event.
Do all our venues need the same reservation system?
No. We work with OpenTable, Resy, SevenRooms and Toast. We’ll walk through the booking tools at each venue and confirm what your AI Host can handle before you start.
Can we begin with one venue?
Yes. Start with one venue, see how it works during real service, then expand when you’re ready. We handle setup and training for each new venue.
Your venues. Your toughest calls.