Restaurant Groups

Built for groups. Consistent across every location.

Standardize phone performance across every concept and location in your group, while protecting the hospitality that makes your brands worth building. One platform, one inbox, one set of standards, answered the same way at every door.

Multi‑brand
Every concept and location unified in a single deployment
30 days
A structured rollout framework tailored to your group
SOC 2 certified
Security controls, role-based access, and a 99.9% uptime target
1:1 team
A dedicated CSM and a co-founder on every call, from day one
Trusted by hospitality groups across North America
Banff Hospitality CollectiveOliver & Bonacini HospitalityInk EntertainmentMcEwan GroupAburi RestaurantsPiano PianoSimpleVenueTabule
Why groups choose Tablevoice

Your brands run on consistency. So does Tablevoice.

Tablevoice for groups isn’t a bigger version of the single-restaurant product. It’s built for operators who manage brand voice, labor cost and guest experience across many rooms at once.

Built for scale

Standard phone performance across dozens of locations, while easing the labor strain on every floor.

Brand voice everywhere

Enforce your voice and standards across every concept, location and shift, never a rogue-franchise sound.

Group-level reporting

Unified reporting with location-level drill-down and executive-ready reviews you can act on.

Stay in control

See who's calling, follow conversations live, and keep guest history with you across the whole group.

Platform capabilities

Features built for restaurant groups.

Unified guest communication

Bring calls, texts and follow-ups into one Team Inbox across every location, connected to your reservation, events and POS systems.

Group-level reporting

Aggregated performance with location-level drill-down: call reasons, outcomes and call-to-booking conversion, in executive-ready summaries.

Multi-location cross-sell

When one room is fully booked, Foodie offers another property in your group, so you keep the guest instead of losing them to a competitor.

Group event & private-dining routing

Buyouts, private rooms, large parties and catering are captured with full detail and routed to the right coordinator, even if the call came into another restaurant.

VIP guest recognition

Tablevoice recognizes your regulars and remembers past requests, so every interaction feels personal at any location they call.

Automated guest follow-up

After a call, Tablevoice can follow up by text to confirm a detail or win the repeat visit, keeping your brand top of mind with no extra work for the floor.

Brand voice standardization

Central control of voice, wording and house rules. Every location sounds like your brand, with regional nuance wherever you want it.

Enterprise-grade security

SOC 2 certified, with role-based permissions, encryption in transit and at rest, and payment-safe handling. We never collect or store guest card data.

Dedicated enterprise support

A named Customer Success Manager from day one, escalation SLAs, and quarterly business reviews with executive-level reporting.

A restaurant dining room and bar
One standard, every room
Every location should answer the phone like your flagship on its best night.
Tablevoice holds the line on voice, accuracy and follow-through, so the guest never hears the difference between location one and location forty.
Deployment framework

Know what to expect from day one.

A structured 30‑day rollout with executive checkpoints, and a dedicated CSM plus a Tablevoice co‑founder on every call, from day one. Ops, IT and Training stay aligned, and nothing surprises you at scale.

01Week 1

Discovery

Align on goals, KPIs and rollout scope. Map your brand standards and location hierarchy.

02Weeks 2–3

Pilot launch

Deploy to 3–5 locations. Tune brand voice, connect your systems, and measure performance.

03Day 21

Pilot readout

Executive review of results. Finalize the rollout plan with Ops, IT and Training aligned.

04Day 21+

Full rollout

Phased deployment across every location starts the same day. Quarterly business reviews begin.

How it compares

Purpose-built beats bolted-on.

CapabilityTablevoiceGeneric voice AIAnswering service
Built specifically for restaurants××
Books, moves & cancels in your reservation systemLimited×
One inbox for calls + texts across locations××
Group-level reporting with location drill-down××
Multi-location cross-sell××
Brand voice standardizationLimited×
Captures events & private dining in full detail×Takes a message
Unlimited concurrent calls×
SOC 2-certified securityVaries×
Enterprise-grade

Enterprise-grade, at restaurant speed.

Built to handle peak volume with low-latency voice, strong security, and infrastructure you can trust at 8 p.m. on the busiest Saturday of the year.

Fast, natural conversations

Low latency keeps the voice smooth and human, even when the kitchen and host stand are slammed.

Scales instantly at peak

Ten calls or a thousand at once, Tablevoice keeps picking up, no busy signals, no “call back later.”

Security & compliance by design

SOC 2 certified, third-party audited, and payment-safe by design. We never collect or store guest card data.

Built by people who’ve scaled it

Our team has shipped secure systems and scaled phone platforms to millions of users.

World-class foundations

Reliability proven at massive scale, so your phone is answered every single time.

Powered byTwilioMicrosoft AzureOpenAIElevenLabs
Integrations

Connects with the systems your group already runs on.

Tablevoice plugs into the reservation, events and POS platforms your portfolio already uses, including OpenTable for Enterprise, so guest interactions are answered accurately and your operational data stays in sync, without changing how your teams work.

OpenTable logo

OpenTable

Our deepest integration: live availability, bookings, changes and cancellations written straight into your book, plus Experiences and caller recognition.

The partnership
Resy logo

Resy

Foodie reads live availability and books, moves and cancels directly in Resy, while the guest is still on the line.

SevenRooms logo

SevenRooms

Reservations land in SevenRooms with the guest’s details attached, so profiles and visit history stay whole.

Toast logo

Toast

Books through Toast’s reservation platform, with menu detail synced from your POS so answers match what the kitchen is serving.

Square logo

Square

Menu and item detail sync from your Square POS, so Foodie answers from what you actually sell.

Tripleseat logo

Tripleseat

Event inquiries arrive as complete Tripleseat leads (headcount, dates, budget) and the lead’s status is tracked back in your inbox.

Google Maps logo

Google Maps

Hours, holidays and key details sync from your Google listing, so every answer is current.

GoHighLevel logo

GoHighLevel

The all-in-one CRM and marketing platform: leads captured on calls flow into your pipelines.

Slack logo

Slack

Bookings, VIP calls and event leads posted to your channels, where your team already talks.

WhatsApp logo

WhatsApp

Guests who message on WhatsApp land in the same Team Inbox. Reply without switching apps.

Run a different stack? We’ll map it during discovery.
Talk to sales

Run a group? Let’s map your rollout.

Tell us about your concepts and locations and we'll walk you through a phased plan, the integrations involved, and what your first pilot would look like.